Refund Policy

We value your satisfaction and strive to provide a fair and transparent refund process for any unused credits or services on our platform.

Eligibility for Refunds

Refunds are applicable under the following conditions:

• Credits purchased within the last 30 days remain unused.
• No violations of our Terms of Service or Content Rules occurred.
• The refund request is made through proper channels with complete transaction details.

How to Request a Refund

To initiate a refund request, follow these steps:

1. Contact us through the provided support channels.
2. Include your transaction ID, the purchase date, and a brief explanation of the refund reason.
3. Allow us up to 48 hours to review and respond to your request.

Processing Time

Once your refund request is approved, it will be processed within 5-7 business days. The refund will be issued to your original payment method. Please note that processing times may vary depending on your financial institution.

Non-Refundable Conditions

Refunds will not be provided in the following scenarios:

• Credits that have been partially or fully used.
• Services that have already been rendered or initiated.
• Refund requests made beyond the 30-day eligibility period.

Need Help?

If you have any questions or concerns regarding refunds, please contact us. We’re here to assist you.